FREE shipping for orders over €100 (excluding VAT)

  Shipping & Information

1. Shipping
Delivery costs are FREE for orders over €100 (excluding VAT).
You can see the cost of shipping when you add a product to your shopping cart.

We ship urgently from Spain to all Europe, America and most of the world.
Shipping is done through DHL, so we offer a tracked service and the delivery time is 24 hours in most cases.

You can check the status of your order by going to the fabrication page of the website.
We will contact you via email if there are any unexpected delays with your order.

2. Returns
We cannot accept returns unless the product is not well manufactured, in that case our 30-day returns guarantee means you may return it to us within 30 days of the date you received the item, and we will issue a full refund for the price you paid for the item.
In case the product is well manufactured, we will not refund the money.

When returning an item to us, please clearly state why you are returning your parcel and whether you require a refund or exchange. Please note that the parcel is your responsibility until it reaches so we recommend that you send it via registered or recorded post.
The amount of time a refund takes to reach the customer completely would be between 3 - 5 working days for it to be completed.

3. Payment
Payment can be made in the following ways:
- Through PayPal.
- By credit or debit card through the payment platform offered by PayPal.
- By bank transfer.

4. Sales Tax
Spain VAT at 21% is added to all orders for the Spain and EU destinations. VAT is not added to NON-EU destinations.
EU customers who wish to reclaim VAT on their orders by entering their VIES VAT number when purchasing on our shop.

We are not able to give a VAT refund if you send us your VIES VAT number after you have placed your order. We are not responsible for any import taxes or VAT at the destination country for the orders. Import duty/tax is always paid by the person/company receiving the parcel/order.